Refund Policy – Ashok Martin Ministries
Thank you for supporting Ashok Martin Ministries through our website https://ashokmartin.org.
This Refund Policy explains our position regarding refunds for digital products, courses, videos, and donations.
1. No Refund Policy
Ashok Martin Ministries primarily provides digital content, including:
Online courses
Recorded videos
Digital teachings and materials
Voluntary donations
Due to the intangible and non-returnable nature of digital content, all purchases and donations made on our website are strictly non-refundable and non-cancellable once the payment is successfully processed.
2. Donations
All donations made to Ashok Martin Ministries are:
Voluntary
Non-refundable
Non-transferable
Donations are used to support ministry activities and related initiatives and cannot be reversed under any circumstances, except where required by law.
3. Duplicate or Failed Transactions(Applicable only in purchase of digital goods)
In case of a duplicate payment or failed transaction where the amount is debited more than once:
The excess amount will be refunded to the original payment method
Refunds will be processed and credited within 7–10 business days after verification
To report such an issue, please contact us with payment proof.
4. Technical Issues
We ensure reasonable access to digital content.
However:
Temporary access issues due to server downtime, internet problems, or user-side issues do not qualify for a refund.
Users are encouraged to contact us for technical assistance.
5. Contact Information
For any payment-related concerns or duplicate transaction issues, you may contact us at:
ASHOK MARTIN MINISTRIES
📍 House No. 522, ‘Karunadham’, Tanda Ujjain, Aliganj Road,
Kashipur – 244713, Udham Singh Nagar, Uttarakhand, India
📧 Email: ashokmartin007@gmail.com
📞 Phone: +91 94565 96390
🌐 Website: https://ashokmartin.org